please resume and shutdown windows fully (no hibernation or fast restarting.) using default user mapping

Error mounting /dev/sdb5 at /media/user/Windows 10: Command-line `mount -t “ntfs” -o “uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177” “/dev/sdb5” “/media/user/Windows 10″‘ exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount ‘/dev/sdb5’: Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the ‘ro’ mount option.

sudo ntfsfix /dev/sdb5